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How to Create a Microsoft Word 2010 Mail Merge

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Insert a Greeting Line
Select a Greeting Line

Select a Greeting Line

Photo © Rebecca Johnson

A greeting line personalizes mass mailings with a salutation and the recipient’s name, as well as punctuation.

  1. Click Greeting Line on the Mailings tab in the Write and Insert Fields section.
  2. Select a salutation from the drop-down field.
  3. Select a name format from the name drop-down field.
  4. Select the punctuation from the punctuation drop-down field.
  5. Click OK.

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